Frequently asked questions

What is ResumeHarbor?

ResumeHarbor is an accessible, AI-assisted tool for building, importing, and tailoring resumes and cover letters. You build a reusable career profile, then generate documents tailored to specific job postings.

How does it work?

You create an account, build or import your profile, and add a job posting. The app then helps you produce an ATS-friendly resume aligned to that job and a matching cover letter, which you can preview, edit, and export.

Does the AI make up experience for me?

No. The AI is instructed never to invent employers, job titles, dates, education, certifications, skills, or accomplishments. It improves wording, structure, and keyword alignment using only the information you provide, and it tells you when something is missing rather than fabricating it.

Is my data used to train AI models?

No. Your resume and job-posting text are sent to a third-party AI provider only to generate your results. We do not use your data to train AI models. See our privacy policy and your data page for details.

What files can I import?

You can upload a DOCX or PDF file (up to 5 MB), paste resume text, or provide a public link. Imported resumes are parsed into a structured profile that you review and edit before anything is saved.

What can I export?

You can export your resume and cover letter as DOCX files containing real text (not images), formatted to be ATS-friendly. PDF export is planned.

How much does it cost?

ResumeHarbor is a subscription priced at 15 US dollars per month. Generating and exporting final documents requires an active subscription.

Can I cancel?

Yes. You can cancel your subscription at any time; you keep access until the end of the current billing period. Manage billing from your account.

How do I delete my account and data?

You can permanently delete your account and all associated data at any time from your account page. Deletion is immediate and cannot be undone.

Is ResumeHarbor accessible?

Yes. ResumeHarbor targets WCAG 2.2 AA and is built for keyboard-only and screen-reader use, with labeled controls, visible focus, and status announcements.

How do I get help?

Email help@resumeharbor.pro.